A pupil, Ruby, took her school to court after it enforced a uniform policy that banned Afro hair of excessive volume. When the school didn’t respond to the claim, the court issued a default judgment in her favour and the family reached a settlement. We funded the case through court and secured a legally binding agreement with the school to ensure it ended the discriminatory policy and considered factors such as race and religion when determining what a ‘reasonable’ hairstyle was.
Car manufacturer Jaguar Land Rover signed a legal agreement with us to improve its policies and practices in relation to equality and diversity.
In August 2020, the Department for Work and Pensions (DWP) entered into a legally binding agreement with us to improve support for deaf customers accessing its services by telephone, and to improve its approach to providing reasonable adjustments for other disabled customers. The agreement was for a period of 12 months and has now concluded.