NHS regulations require most non-EU citizens to pay up to 150 percent of the cost of healthcare treatment. A man who was being treated for cancer challenged this in the courts, arguing that the regulations did not comply with equality laws.
Network Rail signs agreement to prevent discrimination against disabled people (Network Rail section 23 agreement)
Network Rail’s North West route entered a legally binding agreement with us after it failed to make reasonable adjustments for disabled users during a refurbishment.
In August 2020, the Department for Work and Pensions (DWP) entered into a legally binding agreement with us to improve support for deaf customers accessing its services by telephone, and to improve its approach to providing reasonable adjustments for other disabled customers. The agreement was for a period of 12 months and has now concluded.