Hillingdon Council’s housing rules said that a person must have lived in the area for at least ten years before they could apply for a house. The council refused two people, a refugee who had been given permission to stay in the UK and an Irish Traveller, on these grounds. We saw this as discriminatory and we intervened in their cases in the Administrative Court and the Court of Appeal.
NHS regulations require most non-EU citizens to pay up to 150 percent of the cost of healthcare treatment. A man who was being treated for cancer challenged this in the courts, arguing that the regulations did not comply with equality laws.
Network Rail signs agreement to prevent discrimination against disabled people (Network Rail section 23 agreement)
Network Rail’s North West route entered a legally binding agreement with us after it failed to make reasonable adjustments for disabled users during a refurbishment.
Helping the Scottish Legal Aid Board embed equality into its work (Section 23 agreement with Scottish Legal Aid Board)
The Scottish Legal Aid Board (SLAB) signed a legal agreement us, committing them to improving their assessment and review of the impact of their policies on people with protected characteristics which put equality considerations at the centre of their work.
In August 2020, the Department for Work and Pensions (DWP) entered into a legally binding agreement with us to improve support for deaf customers accessing its services by telephone, and to improve its approach to providing reasonable adjustments for other disabled customers. The agreement was for a period of 12 months and has now concluded.